Date: Fri, 24 Apr 1998 02:09:01 -0000
From: EvangeList <evangelist@apple.com>
Subject: Tidbit - Praise From the 'Other Side'

Keyword: Advocacy, Why Macs Are Better

This tidbit is from: 

The Digital Guy

Hi folks! This was actually from EvangeLista Tim Williams, 
<mail@williamsmunck.co.uk>, who spotted this tidbit in the *PC* magazine 
PCPro. Jon Honeyball was kind enough to allow us to reprint the article 
in its entirety to the EvangeList! I think you'll agree it's well worth 
the read. :-)

Epilog Column, by Jon Honeyball. PCPro Magazine Issue 43

As a consultant, I'm often asked by businesses to recommend hardware for 
evaluation and deployment. And while it's true to say that no-one got 
fired for buying Compaq, IBM or HP, there's one name that's often 
strangely missing from business' shopping lists.

I have this beast sat in front of me right now. It's very fast. It's easy 
to use. It runs office 98. In fact, I'm typing this article into Word 98. 
It runs FrontPage. And there's Microsoft Outlook for connection to my 
Exchange Server email backbone, and I can see my inbox just fine. It has 
Internet Explorer 4 on it, and Netscape 4 as well. And a big suite of 
Adobe tools like PageMaker, Photoshop and so forth. In fact, in terms of 
software, it has everything a business needs. It has an Ethernet network 
connection, peer to peer networking, a l7in monitor, full Internet 
connectivity. Stereo sound too, and a microphone. And a CDROM drive and a 
big hard disk. And a very sensible floppy disk arrangement too. The 
keyboard isn't bad and the mouse is perfectly workable.

It's the very essence of a modern multimedia computer for the office or 
home. It runs all of the software that I need to work with, and works 
with all the other machines in the office. The price/performance is 
competitive too. So it should be on my recommendable list.

And yet you're not buying it.

It has plug and play that works far better than the PC to its left. 
Hardware expansion is no problem it has room for plenty of storage, and 
the internal PCI bus takes brand-name industry-standard cards. You can 
plug in several monitors at once, and get a desktop that spans all of 
them. It doesn't suffer from stupid limitations like 16 IRQs and being 
unable to use a modem on a port near a mouse.

And yet you're not buying it.

This machine has brand-name current version software dripping out of its 
hard disk. It's from a company that has, arguably, done more over the 
last 15 years to further desktop computing than all the mainstream PC 
vendors put together.

And yet you're not buying it.

I look at it and, to be honest, I'm baffled. This is a product with a 
staggeringly bright future, whose operating system today, although creaky 
in places, is very competent at performing the business and home tasks 
you throw at it. It runs all that software and integrates with your 
Novell or NT network, so what's the problem? And the next major release 
of its operating system, due months before Windows NT 5, will bring back 
into the fold some fabulous, tried and tested work that was initiated 
nearly ten years ago. It will be industrial strength, and best of all 
this new OS will run on the native hardware and there's a complete Intel 
build of the OS too. But if you want to stick with Microsoft OSes, 
there's a run-time for NT and Win95 too so you can run the apps there.

And yet you're not buying it.

If I worked for this company, I'd be tearing my hair out. You, dear 
reader, are quite happy to buy hardware that's backward, where 
'prehistoric' doesn't even begin to do justice to some of its more 1960s, 
let alone 1970s, thinking: when was the last time you thought rationally 
about that parallel printer plug? How can we justify column inches and 
learned discussion about the pros and cons of Intel's Slot 1 for the 
Pentium II processor when the surrounding machine architecture is full of 
legacy design and twisted, nonsensical design? The parallel plug, a 
keyboard bus that requires a separate mouse port, shared IRQs for the 
serial ports, the AT bus, base port addresses the list is endless! 
Hardware configuration and BIOSes that look Byzantine in their complexity 
- - just what is a 'post-refresh burst rate delay' anyway, and do I want 
one, two or four of them? 'Plug and pray' speaks For itself and is often 
a bigger headache in the corporate support world than the problem it was 
attempting to solve.

We still have ISA; EISA failed and PCI64 has gone nowhere. Limited, if 
any, hot plugging or fault tolerance can be found in mainstream machines. 
Where is the industry push for good technology like Firewire or even USB? 
And look at the operating systems - one wrong configuration and you're in 
trouble. 'Have you tried reinstalling the OS?' brings tears to the eyes 
of an IT manager. PC98 spec is a decent enough step, but why is this 
specification PC98 anyway: why wasn't it PC90 or even PC87 when the 386 
shipped?

In the PC market, this is just more 'me too' so-called engineering 
wrapped up in 'all tinsel and no Christmas tree'. A lowest common 
denominator 'it will do' illness and a cost-cutting frenzy par excellence 
pervades almost everything most vendors do. When the ingredients are like 
this, it's no wonder PCs are so costly to maintain. Ask yourself why 
total cost of ownership is such an issue now: when did you last think 
about TCO on your fridge? And you wilfully give money for this stuff.

Maybe there was a reason in the past not to buy into this computer, but 
it's hard to find one today. My mother wanted a computer to 'browse that 
Internet thing'. She now has one of this brand I'm referring to, and 
<mum@woodleyside.co.uk> is now a live email address. She browses the Web, 
and is reassured by the smiley face she sees when she turns the machine 
on (go easy on her).

Now I'll accept that this company has done some rash things in the past.

But that was then; it's now making money. I accept that there were good 
reasons for corporates not to buy into this platform in the past but that 
was then. Maybe, just maybe, it's time for a fresh look?

I have a brain. I have an Apple Macintosh. What's your excuse?

Copyright 1998 PCPro Magazine and Jon Honeyball. All rights reserved. 
Authorised for distribution on the EvangeList mailing list via 
<evangelist@apple.com>.

Contacts:

Jon Honeyball (Contributing Editor, PCPro)
<http://www.woodleyside.co.uk>

Avril Williams (Editor PCPro)
<http://www.pcpro.co.uk>